Proplanner Support

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Software Support

For technical support, please use the following email address and phone number:

 

Phone: +1-515-296-3236

Email: support@proplanner.com

 

For licensing issues, contact Proplanner on the following email address:

Email: licensing@proplanner.com

 

For up to date Install Guide and Manuals please visit the support web-site at:

www.proplanner.com/support

 

 

Example Project

Included with Proplanner 2.7 is an example project which can be used as a reference.  To view the project, click on File>>Open Project and then select Proplanner Demo project. The Proplanner Demo project contains a complete eBOM and mBOM tree with regards to a Hydra Pump product.  The visuals used in this manual come from screenshots taken from this project.  Because of this, it may be helpful to have this project open when learning the program for the first time.

 

 

 

System Requirements

The Proplanner application is based on the Microsoft .NET Framework and can be Web-Deployed over the Internet or an intranet, or can even be executed from a network server share. The application is isolated from other applications, thereby protecting a users computer and the companys data.

 

Hardware Requirements

Minimum

Recommended

Pentium 800 MHz

Pentium 3 or higher

256 Mb RAM

512 Mb RAM or more

Super SVGA video adapter and monitor (1024x768)

Super SVGA video adapter and monitor (1024x768)

 

 

 

Software Requirements

Microsoft Windows 2000 SP4, Windows XP SP1 or higher required
Microsoft Internet Explore 6.0 or higher required
Microsoft .NET Framework v2.0.50727 
Note: The Proplanner installation installs the Microsoft .NET Framework v2.0.50727
Microsoft Data Access (MDAC) 2.8 or higher required
Note: The Proplanner installation will install MDAC 2.8. You are required to manually install MDAC 2.8 or higher if you do not use the standard Proplanner install.
Autodesk DWF Viewer 6.0 for factory browsing (optional)
Note: The Proplanner installation will include an option to install Autodesk DWF Viewer 6.0, build 6.0.0.200. The application will not work with any other version of the DWF Viewer.